Verizon teamed up with ForgiveCo to eliminate $10 million in consumer debt for 6,500 Western North Carolinians who are still recovering in the wake of Hurricane Helene’s sweeping devastation.

The North Carolina families learned that Verizon—the world’s second-largest telecommunications company—cleared their medical, financial, and other debts with the help of ForgiveCo, whose “random acts of kindness” model purchases consumer debt, with no applications required. In fact, no further action was required by the beneficiaries.

Recipients were then notified through surprise letters, emails, and text messages.

But, if a phone call learning that your debt has been cleared isn’t exciting enough, Basketball Hall of Fame coach and Asheville native, Roy Williams, signed on to be the one to share the news with the impacted families.

“These are challenging times, but I’ve seen the strength and resilience of this community. Verizon’s support is a powerful reminder that no one is alone, and together, we’ll rise stronger,” said Mr. Williams.

“It’s a privilege to share this message of hope with the incredible people of North Carolina.”

The hurricane destroyed Shelley Queen’s home in Jackson County but she was one of those touched by Verizon, having medical debt forgiven after she was diagnosed with diabetes, which turned her family’s life upside down.

“There were numerous hospital visits, including times I was in a coma and needed a pump to survive. These medical challenges have been difficult, both emotionally and financially. This forgiveness is truly a life-changing gift.”

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Craig Antico, Founder and CEO, ForgiveCo confirmed the debt relief, saying, “Through this effort, Verizon will bring transformative change to the lives of North Carolinians in crisis, leaving a lasting mark on future generations.”

Tim Luker, who also lives in Jackson County, has congestive heart disease and was hospitalized the day before the hurricane hit. Since then, he’s been working tirelessly to clean up lots of water damage, floor issues, and yard damage. “When I got out of the hospital, I couldn’t go home because of storm damage.”

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“It means everything to me,” said Tim. “I don’t have much… $11,000 is life-changing for someone like me.”

“This makes a huge difference.”